Frank & Pig are a family run, online business based in the South West of England.
Founded in 2020 whilst renovating our Georgian town house in the picturesque town of Ottery St Mary, Devon, we struggled to source quality, home décor items and furniture to suit our taste, home and lifestyle.
Having been employed as a professional Buyer for ten years and with vast experience gained in sourcing the best quality items and forming valuable professional relationships with suppliers, the jump was made to go solo and Frank & Pig was born! (Named after Frank the Bulldog and Piggy the Pug).
We then took it upon ourselves to source suppliers and products for exceptional tableware, interior lighting, recycled glassware and all manner of home accessories with an extensive range of furniture that we now bring to you in our online store. Our selection is unique and constantly evolving, and we try to ensure there’s something for everyone to enjoy.
Our promise to you is that the products we offer, are products we use daily in our own home, so they are most certainly tried and tested.
Customer experience is always our top priority, we will do our best to ensure the service standards you receive are the best with quick responses to your questions and enquiries. We provide the service that we would expect - and we do have high standards.
Frank & Pig is where we hope you will discover something unique, of great quality and affordable for your home and interior spaces.
We love so many home interior trends, and understand how it can be a struggle to find your own style while keeping up with these ever changing looks. We try to bring something that suits all tastes and will last and also suit whichever trend is trending! If you love it, that's all that matters!
We believe that your home should reflect your personal style. Each corner of your life should be eye-catching and unique, just like you. Frank & Pig love to help our customers discover their own design personality.
Browse through our hand picked selection today to find just what you have been searching for.
Meet The Team
Frank & Pig
Well known for sleeping on the job!
Nichola
Loves to source new products, website design and always happy to hear from you!
Kelyan
Kelyan - Jack of all trades!
Nick
Nick - The brilliant maker of our reclaimed furniture
Our Planet
We respect our planet and we’re taking positive steps to reduce our impact.
For team Frank & Pig, that means retailing responsibly. We are reducing and eliminating all unnecessary plastic from our product packaging and ensuring that the most environmentally impactful materials we use are 100% sustainably sourced. We are increasingly working with artisans who use techniques and skills which take more time, but are less harmful to our world.
Delivery Guide
We only ship to the UK and we offer free delivery to residents of the UK Mainland (excluding Scottish Highlands/Islands, Channel Islands, Isle of Man, Isle of Wight, Scilly Isles, Northern Ireland and Republic of Ireland) for orders over £75.00 excluding our Lidster Refectory Table and Benches which incur a discounted delivery charge of £60 per item. Orders below that amount are subject to a £4.35 delivery charge.
If you wish your products to be delivered to an address in the Scottish Highlands/Islands, Channel Islands, Isle of Man, Isle of Wight, Scilly Isles, Northern Ireland, Republic of Ireland then delivery will be charged from £15.00 per box, depending on size this may vary. (Please checkout as usual and if the price to deliver to your location is more we will contact you. For larger items such as ceramics and lighting this will often be the case).
You will be contacted after placing your order to take payment for this extra amount. Orders are processed within 1 - 5 business days after receiving your order confirmation email.
Most of our parcels are dispatched via Royal Mail or DPD. On the day of dispatch you will receive a text / email with the approximate time your parcel will be delivered (normally an hours delivery window is given). Please note however, it is your responsibility to ensure you are available when the courier attempts delivery as not all courier firms have the facility to call ahead. If the time given is unsuitable it is highly recommended that you rearrange delivery of your parcel by replying directly to DPD via the text / email or you can request your parcel is left in a safe place or with a neighbour. We also use other courier services including Royal Mail, and UPS where sometimes tracking information is not available.
Please note all delivery times are approximate, occasionally, delivery periods may be extended for reasons beyond our control and we apologise for this in advance.
If you require delivery urgently by a certain date please contact our sales team quoting the item description. Orders are processed within 1 - 5 business days after receiving your order confirmation email. We deliver Monday - Saturday, excluding Bank Holidays. Although we use all reasonable means to ensure your order is delivered within the specified time frames, during busy periods deliveries may take a little longer. We cannot accept responsibility for late deliveries due to unforeseen circumstances outside of our control.
Handcrafted and bespoke made to order furniture can take from 2 - 8 weeks to deliver.
Handcrafted ceramics can take 10 - 14 business days due to levels of demand.
UK MAINLAND
Standard Delivery 5-7 Working Days
Orders over £75* - Free Delivery (Excluding The Lidster Refectory Table and Bench)
Orders up to £75 - £4.35
Returns Policy
We want you to be delighted with your purchase but you have the right to cancel within 14 days of your purchase, or 14 days from the receipt of the goods (whichever is longer). If you cancel your order you will have your payment refunded (minus any carriage costs), provided you return your goods in perfect condition, with all original packaging and instructions, to us at the address shown on the contact us page.
Please note: Refunds will only be issued when receipt of the returned goods is provided. Please note that bespoke, made to order furniture is non-returnable / exchangeable as these are custom orders and as such are non-refundable once they have been built.
If you would like to cancel, request a refund or exchange, please email us at sales@frankandpig.com to notify us of the return/exchange request. We will reply within 24 hours (Monday - Friday).
Please note that discounted items are final and cannot be returned or exchanged.
Please allow up to 10 working days for us to receive your return and communicate receipt of goods, issue a refund and/or exchange the item.
Exchanges
When you are returning an incorrectly-supplied product, we will cover the cost of returning the item. Please contact us to arrange this.
If you are returning goods for exchange, where the goods were neither incorrectly supplied, nor faulty, we will not be liable for your postage costs. If your order originally qualified for free postage, any refund will exclude the original postage cost; exchanges will incur the cost of posting the replacement item(s) to you.
If you have any questions or concerns please contact us.
Debit and credit cards, Apple Pay, PayPal and Klarna.
We can accept payment via Debit and Credit Cards, also if you have an Apple Pay, Klarna or PayPal account you can checkout via Apple Pay, Klarna or PayPal.
