Frank & Pig was founded in 2020 whilst renovating our Georgian town house in the picturesque town of Ottery St Mary, Devon. We were struggling to source quality, affordable home décor items and furniture to suit our taste, home and lifestyle.
I had been employed as a professional Buyer for ten years and with valuable experience gained in sourcing the best quality items and forming valuable professional relationships with suppliers, the jump was made to go solo and Frank & Pig was born! (Named after Frank the Bulldog and Piggy the Pug).
We then took it upon ourselves to source knowledgeable suppliers and artisan made tableware, lighting, glassware and all manner of home accessories with an extensive range of furniture that we now bring to you in our very own online store. Our selection is unique and constantly evolving, and we try to ensure there’s something for everyone to enjoy.
Our promise to you is that the products we offer, are products we use daily in our own home, so they are most certainly tried and tested.
Customer experience is always our top priority, we will do our best to ensure the service standards you receive are the best with quick responses to your questions and enquiries. We provide the service that we would expect - and we do have high standards!
Frank & Pig is where we hope you will discover something unique, of great quality, durability and affordability for your home and interior spaces.
We love so many home interior trends, and understand how it can be a struggle to find your own style while keeping up with these ever changing styles. We try to bring something to the table that will suit all tastes and styles, whichever theme is trending at the time! If you love it, we believe that is all that matters!
Your home should reflect your personal style. Each corner of your life should be eye-catching and unique, just like you. Frank & Pig love to help our customers discover their own design personality.
Browse through our hand picked selection today to find just what you have been searching for.
Home & Lifestyle Inspiration
Meet The Team
Frank & Pig
Well known for sleeping on the job and when not sleeping, enjoy a beach walk with doggie ice-cream.
Nichola
Nichola - Founder of Frank & Pig. Loves to source new and exciting products!
Kelyan
Kelyan - Jack of all trades!
Nick
Nick - The maker of your reclaimed pine furniture
Our Planet
We respect our planet and we’re taking positive steps to reduce our impact. Frank & Pig have partnered with JUST ONE Tree who are a non-profit initiative removing CO2 from the atmosphere and reversing biodiversity loss through global reforestation. They plant trees in areas severely affected by deforestation to maximise the effect on reducing global warming. In the process they help to provide agricultural education and sustainable incomes to local communities.
But they don’t stop there. JUST ONE Tree concentrates on restoring the entire ecosystem by planting on land and in the oceans, and they also focus on helping to shape the next generation of planet-conscious thinkers by bringing environmental education into the classrooms with lesson plans and JUST ONE Tree Day.
For every reclaimed item of furniture that we sell, no new trees are cut down to make them and we also plant ten trees wherever they are needed across the globe - together we make a difference.
For team Frank & Pig, that means retailing responsibly. We are reducing and eliminating all unnecessary plastic from our product packaging and ensuring that the most environmentally impactful materials we use are 100% sustainably sourced. We are increasingly working with artisans who use techniques and skills which take more time, but are less harmful to our world.
Delivery Guide
We only ship to the UK and we offer free delivery to residents of the UK Mainland (excluding Scottish Highlands/Islands, Channel Islands, Isle of Man, Isle of Wight, Scilly Isles, Northern Ireland and Republic of Ireland) for orders over £100.00. Orders below that amount are subject to a £4.95 delivery charge.
If you wish your products to be delivered to an address in the Scottish Highlands/Islands, Channel Islands, Isle of Man, Isle of Wight, Scilly Isles, Northern Ireland, Republic of Ireland then delivery will be charged from £15.00 per box, depending on size this may vary. (Please checkout as usual and if the price to deliver to your location is more we will contact you. For larger items such as ceramics and lighting this will often be the case).
Most of our parcels are dispatched via Royal Mail or DPD. On the day of dispatch you will receive a text / email with the approximate time your parcel will be delivered (normally an hours delivery window is given). Please note however, it is your responsibility to ensure you are available when the courier attempts delivery as not all courier firms have the facility to call ahead. If the time given is unsuitable it is highly recommended that you rearrange delivery of your parcel by replying directly to DPD via the text / email or you can request your parcel is left in a safe place or with a neighbour. We also use other courier services including Royal Mail, and UPS where sometimes tracking information is not available.
Please note all delivery times are approximate, occasionally, delivery periods may be extended for reasons beyond our control and we apologise for this in advance.
If you require delivery urgently by a certain date please contact our sales team quoting the item description. Orders are processed within 1 - 5 business days after receiving your order confirmation email. We deliver Monday - Saturday, excluding Bank Holidays. Although we use all reasonable means to ensure your order is delivered within the specified time frames, during busy periods deliveries may take a little longer. We cannot accept responsibility for late deliveries due to unforeseen circumstances outside of our control.
Handcrafted and bespoke made to order furniture can take from 2 - 8 weeks to deliver.
Handcrafted ceramics can take 10 - 14 business days due to levels of demand.
UK MAINLAND
Standard Delivery 5 - 7 Working Days
Orders over £100 - Free Delivery
Orders up to £100 - £4.95
Returns Policy
Our 14 Day Returns Policy provides our valued customers with the option to return an item if they are not satisfied with their purchase. This offer stands even if it is simply a change of mind, and we will gladly accept the return within 14 days of the item's delivery, provided that you inform us of the return.
To qualify for a return under our 14 Day Returns Policy, items must be in a saleable condition, unused, and packaged in their full original packaging. All products that are being returned must be in the original packaging and in the same condition as it was delivered in. If the original packaging is not available, unfortunately we will not be able to accept a return of an item.
Please note: We kindly ask that you take reasonable care of the goods during the time they are in your possession.
Our 14 Day Returns Policy does not apply to certain products, including clearance, sale and discounted items or bespoke products that have been made or adapted to your specific requirements and products that have been made to order.
If you wish to return your order or part order, we kindly request that you contact us within 14 days of receiving the order. To initiate the return process, please email us sales@frankandpig.com.
Damaged or Faulty Items
In the unfortunate event that you receive a delivery with any damaged or faulty items, we kindly ask that you refuse the delivery and contact us immediately via email sales@frankandpig.com to arrange for a replacement to be delivered to you.
If you discover any damaged or faulty items after accepting the delivery, please report the issue to us within 7 days of receiving the item/s, by sending an email sales@frankandpig.com. Please attach a copy of your order and photographs of the damaged or faulty items when reporting the issue. If you have received a bespoke or made to order item which you deem to be faulty or damaged, please advise within three days.
Frank & Pig Ltd will make arrangements to send a replacement, issue a refund or send a replacement/s, as deemed necessary. If you opt for a refund, we will process it in full, excluding delivery, collection, and re-stocking charges, back to your original payment method.
We kindly ask that you do not use the damaged items and that you repackage them in their original packaging.
Refunds
We will process all refunds within 14 days of receiving your returned goods back to your original payment method. Once the refund has been processed, you will receive an email confirmation of the refund.
Debit and credit cards, Apple Pay, PayPal and Klarna.
We can accept payment via Debit and Credit Cards, also if you have an Apple Pay, Klarna or PayPal account you can checkout via Apple Pay, Klarna or PayPal.
